After a disastrous 24 hours, Social media services Facebook, WhatsApp and Instagram are seemingly back online after an outage lasting a whopping 6 hours, according to Facebook, according to the BBC.

If you are like us, you may have wondered why your WhatsApp message or Instagram post just wouldn’t send, load, or view. Facebook, which owns all three Social Media platforms, said that their services could not be accessed by either smartphone apps, or over the net itself.

According to Downdetector, a reliable outage monitor, this has been the biggest interruption that it had ever seen, with a whopping 10.6 million problems reported globally(us included!).

Not The First Time For The Social Media Giants

Around 2 years ago, in 2019, Facebook suffered a similar outage. This time, their services went down at around 4pm GMT, with some resumption of service reported around 6 hours later at 10pm. Facebook took the initiative to extend it’s apologies, with the platform’s Chief Technology Officer, Mike Schroepfer saying that it would take some time for their services to :

“get to 100%”

Using Twitter To Communicate

With a great deal of ridicule in the form of replies, Instagram and WhatsApp took to Twitter to state that their services were coming back online as well. Clearly, when a Social Media giant has to use another platform to communicate, it lends itself to that kind of response. Now, with the platforms on the way back, hopefully that jibing will end!

The outage wasn’t limited to the platforms either. Facebook, which has a video game headset called Oculus, also reported problems with it’s usage.

In addition, as Facebook logins are required for a number of apps, these found service difficulties unavoidable consequence due to the reliance on the Tech giant. Unfortunately, for Pokémon Go users, this also affected their search!

The good news is that this kind of disruption is not something that occurs often. As mentioned, Facebook had a similar outage in 2019. This previous outage went on for 14 hours, so this outage has shown that either Facebook has improved it’s response…or, that the outage was less of an issue. The problem is that we don’t know the full scale yet as no official reasons for the outage have yet been given. However, ‘experts’ feel that an issue with the DNS may be at fault on this occasion.

What Is DNS?

For those unfamiliar with DNS, it is comparable to a phone book for the web, which points web browsers to a PC that is serving the web site that they are looking for.

As well as the current situation with Facebook and companies, there were other DNS issues that caused widespread outages of other major sites earlier in the year. And, in a show of how delicate the web can be at times, this issue was caused, in at least one occasion, by the customer of a major service who simply changed their settings, which triggered a chain reaction that affected a vast number of other sites!

Other Platforms Don’t Miss The Boat!

Of course, when it comes to seeing your rivals suffer, other tech companies, including Reddit and Twitter, took the opportunity to poke fun at the social media giant’s trials – showing that ridicule is a boat they won’t easily miss!

The troubles for Facebook seem to come in batches, with the revelations by former employee Frances Haugen causing damage to the reputation of the Tech Giant.

  • June 25, 2022 2:55 pm
Author: Londonlad

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